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Glyntown Care Centre
Glyntown, Co. Cork · T45 H795
About Glyntown Care Centre
Care provided
Services
Good to know
- Beds
- 38
- Fair Deal rate
- €1,225/week
- County
- Co. Cork
HIQA inspections
Independent inspection findings from the Health Information & Quality Authority, the State regulator for nursing homes.
Regulation detail
Not compliant — high risk
- 5: Individual assessment and care plan
- 8: Protection
- 23: Governance and management
- 31: Notification of incidents
Substantially compliant
- 6: Health care
- 9: Residents' rights
- 15: Staffing
- 17: Premises
- 24: Contract for the provision of services
- 27: Infection control
Compliant
- 4: Written policies and procedures
- 11: Visits
- 16: Training and staff development
- 18: Food and nutrition
- 22: Insurance
- 34: Complaints procedure
Regulation detail
Substantially compliant
- 6: Health care
- 17: Premises
- 27: Infection control
Compliant
- 3: Statement of purpose
- 5: Individual assessment and care plan
- 8: Protection
- 9: Residents' rights
- 12: Personal possessions
- 14: Persons in charge
- 15: Staffing
- 20: Information for residents
- 21: Records
- 22: Insurance
- 23: Governance and management
- 24: Contract for the provision of services
- 26: Risk management
- 28: Fire precautions
- 31: Notification of incidents
- 34: Complaints procedure
Reviews on Google
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I was recruited as a healthcare assistant at Glyntown Care Centre last week with hopes of a successful career within the home. I anticipated the start of a successful career within the care industry as someone who has had some previous experience in adult care but specialism in mental healthcare. However, my hopes of a successful future within Glyntown were abruptly stopped when I was fired on the spot by the director of nursing. She told me she had received "negative feedback" from some colleagues about my work. An example was that I required two times to be shown how to use one of the manual handling of people machines. I had never used the machine in my life and not worked in physical care for four years, of which the employer was aware. Therefore, I find it bizarre that they would be so critical of the fact I needed to have two demonstrati0ns of how to use a machine I had never once used in my life (bearing in mind I am a UK citizen and in Ireland they use different apparatus). The staff did not tell me about the rules on breaks. I asked my supervisor if I could have a 15 minute break to have some breakfast 3 hours into the shift. She told me "no, we need all the residents' pers0nal care done first". So as she instructed, I went to the other wings of the home to see if any more residents needed assistance with personal care. All my colleagues said that the personal care was complete, so I sat in the day room while the physiotherapy session was taking place, in order to support the residents. One of the residents required my assistance so I supported him. The activity co-ordinator asked for some assistance so I supported. The next thing, the activity co-ordinator says that I was taking my break by sitting in the day room despite the fact I was supporting the residents' physio session. The colleague who had told me to assist the other wings with personal care had reported to the manager that I was "taking a break" when I was actually in the day room assisting the residents with the activities. I was always proactive, asking how I could help as I was on induction and did not automatically know what task to complete and needed guidance from experienced staff members. Yet this was not reflected in any way by the feedback from my colleagues to the director and in fact they stated the opposite. The feedback from my colleagues to the director was that I was not "enthusiastic". How can I not have been enthusiastic when yesterday I was playing balloon batting with the residents and assisting them with walking using the rails provided and having conversations with them? I did everything that was asked of me by every member of staff and did not once say no. I was forced to leave the workplace without even being given the chance to explain myself and explain that I will try to rectify the errors that they had observed in my performance. In addition to this, the nursing director told me she suspected that I was going through some personal difficulties despite the fact I was working to my normal capabilities and fulfilling my duties as normal. However, the employer did not take it upon themselves to check with me first if there was any way they could support me or check if I needed some time out of work. Instead, they simply pushed me out of the door.
Great staff
Spacious.
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