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Bishopscourt Nursing Home Limited
Liskillea, Waterfall, Co. Cork · T12 RV0P
About Bishopscourt Nursing Home Limited
Care provided
Services
Good to know
- Beds
- 60
- Fair Deal rate
- €1,245/week
- County
- Co. Cork
HIQA inspections
Independent inspection findings from the Health Information & Quality Authority, the State regulator for nursing homes.
Regulation detail
Substantially compliant
- 16: Training and staff development
- 17: Premises
- 23: Governance and management
- 34: Complaints procedure
Compliant
- 5: Individual assessment and care plan
- 6: Health care
- 7: Managing behaviour that is challenging
- 8: Protection
- 9: Residents' rights
- 14: Persons in charge
- 15: Staffing
- 18: Food and nutrition
- 21: Records
- 31: Notification of incidents
Regulation detail
Not compliant — high risk
- 6: Health care
- 8: Protection
- 23: Governance and management
Substantially compliant
- 4: Written policies and procedures
- 5: Individual assessment and care plan
- 9: Residents' rights
- 16: Training and staff development
- 21: Records
- 27: Infection control
Compliant
- 7: Managing behaviour that is challenging
- 15: Staffing
- 24: Contract for the provision of services
- 25: Temporary absence or discharge of residents
- 31: Notification of incidents
- 34: Complaints procedure
Regulation detail
Not compliant — high risk
- 5: Individual assessment and care plan
- 6: Health care
- 21: Records
- 23: Governance and management
- 31: Notification of incidents
Substantially compliant
- 9: Residents' rights
- 16: Training and staff development
- 18: Food and nutrition
- 27: Infection control
- 34: Complaints procedure
Compliant
- 3: Statement of purpose
- 7: Managing behaviour that is challenging
- 8: Protection
- 11: Visits
- 14: Persons in charge
- 15: Staffing
- 17: Premises
- 29: Medicines and pharmaceutical services
Reviews on Google
Powered by Google · fetched directly — we don't modify what reviewers wrote
I wouldn't even give the place one star. Only that I have to in order to review it! It has taken me 6 months to write this review as my father was so unwell after the care he received at this home. My father went into this nursing home and within months he started deteriorating. He started refusing to eat and nobody helped him! His dinner was put in front of him for a whole 12 months. He never ate it and instead of helping him they kept putting full meals in front of him and leaving him starve. He had a fall as he got so weak. He was on the bathroom floor in his room over an hour before anyone found him. When he was found the nurse rang for us to bring him to hospital. He had broke his shoulder. Two breaks to one bone in his shoulder. A week after the fall he still wasn't well and the home rang an ambulance. I called to the home at 8pm to go with him to hospital. At 5.30am the following morning the ambulance came for him. The nurse in the nursing home told paramedics over the phone that it wasn't an emergency. That my father was fine and sleeping. He was sleeping because she gave him an opioid. Something that shouldn't be given waiting on an ambulance as it masks the pain. When my father finally reached the CUH he was critical. His kidneys were failing and the doctors prepared our family for the worse. His gallbladder had ruptured he was so skinny and weak they couldn't operate. Thankfully after 7 weeks in hospital 5 weeks critically ill my father pulled through! He is now in a different nursing home and is thriving. He is eating all his meals gaining back his wait and is adored upon by all the staff! He is like a new man and not the shell that Bishopcourt created. He is like my dad again!
This place is not a dementia nursing home as it states on its website. My beautiful father went in here and within weeks was just a shell of the person he once was. His needs we’re not met. There is NO snoozealeen room are any kind of dementia care. Take down your website and stop giving people faults advertisement and faults hope when our loved ones aren’t getting the right care. My father is still in the CUH 6 weeks after been basically throw out of here. Because they didn’t have enough staff are the right training to look after my dad. My brother was told they do a 6 week training course over zoom🙈 dad would wonder into peoples rooms because he has dementia and take stuff obviously when the staff tried to take the stuff back off dad he would get agitated and cross because he thought they were his things the staff didn’t have the right training they didn’t know how to deal with my dad so instead thought it would be a good idea to ring an ambulance on a Friday morning and send an 83 year old man to A&E he is now 6 weeks in A&E the care he is getting is unbelievable but it’s not the right setting the nurses have said to us he has displayed no aggression he would not be still in the CUH if he was troublesome.
A great Nursing home in a rural setting. My father in law received excellent care and attention during his time there a few years ago. Lots of activities, which he really enjoyed, especially the singing. Thanks to all the staff. There is a bright indoor area for walking which has an amazing selection of colourful plants to enjoy.
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